Outside Part Sales Representative 

Job Title: Outside Parts Sales Representative
Department: Parts
Reports To: Parts Manager
Supervises: None

Purpose

This position is responsible to build customer relationships by traveling to customer locations, addressing concerns, and providing parts solutions

Responsibilities

●      Provides an excellent customer experience

●      Markets parts for the extensive line of products that Kern Machinery offers

●      Performs follow-up calls at customer locations

●      Addresses customer concerns and resolves problems effectively and satisfactorily

●      Maintains a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer experience

●      Participates in product presentations at customer clinics, pre-Expo Meetings, John Deere Days, and meetings held outside the dealership

●      Provides limited technical support where applicable; acts as an advisor to help solve customer parts concerns

●      Routinely lifts items weighing up to 50 lbs

●      Assists in other areas to keep the dealership clean and orderly

Experience, Education, Skills and Knowledge

●      2+ years’ experience in an agricultural or turf related role with involvement in activities such as sales, service, training, or other related work

●      Experience creating positive relationships with customers and        dealership personnel

●      Experience using standard desktop applications such as Microsoft Office and internet applications

●      Demonstrated basic understanding of the selling processes

●      Ability to work in fast-paced environment

●      Demonstrated ability to manage multiple projects simultaneously with a degree of independence

●      Experience working both independently and in a team setting 

●      Effective communication skills (written and verbal)

●      High School Diploma or GED equivalent; Bachelor’s preferred

●      Ability to work extended hours and weekends

●      Clean driving record


 

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